1. Q: What is the main purpose of these kiosks in the shopping mall?
A: These kiosks serve as your all-in-one digital concierge. Their primary functions are interactive wayfinding to help you locate stores, restrooms, and amenities, and market advertising to showcase mall promotions, events, and store deals.
2. Q: What screen sizes are available to suit different areas of the mall?
A: We offer high-quality kiosks in multiple sizes to ensure optimal visibility in various locations, including 32-inch, 43-inch, 50-inch, 55-inch, and 65-inch displays. This allows for placement in entrances, corridors, and food courts.
3. Q: Is the screen interactive, and how do I use it?
A: Yes, the kiosk features a highly responsive touch screen. You can easily interact with it by tapping on menus, scrolling through maps, and typing in search queries to find the information you need.
4. Q: How is the kiosk designed for stability in a busy mall?
A: The kiosk is built with a sturdy K-type base. This design provides a wide, stable footprint, ensuring the unit remains secure and prevents tipping in high-traffic areas, making it both safe and durable.
5. Q: Can I use the kiosk to find a specific store or service?
A: Absolutely. The interactive wayfinding feature allows you to search for stores by name or category (e.g., "clothing," "electronics"). It will then show you the store's location on a digital mall map and provide the quickest route from your current position.
6. Q: What kind of advertising or promotional content is displayed?
A: The kiosk showcases dynamic market advertising such as current sales, limited-time offers from retailers, upcoming mall events, and promotional videos. This helps you discover the best deals during your visit.
7. Q: Why is a horizontal display used for this kiosk?
A: The horizontal display is ideal for presenting wide-format content like mall maps, directories with multiple store listings, and video advertisements, providing a more immersive and user-friendly viewing experience.
8. Q: Is the kiosk only for finding stores, or does it offer other information?
A: Beyond wayfinding, the kiosk is a comprehensive information hub. You can use it to check mall hours, find dining options, view public transportation links, read safety guidelines, and learn about mall services like gift cards.
9. Q: How is the "high quality" of the kiosk ensured?
A: "High quality" refers to the commercial-grade components used, including a robust K-base for stability, a bright, high-resolution display for clear visibility, and a durable touch screen designed for millions of public interactions.
10. Q: Who should I contact if the kiosk is not working properly?
A: If you encounter any technical issues with a kiosk, please report it to the nearest Mall Customer Service Desk immediately. They will dispatch a technician to resolve the problem.
