Q1: What exactly can be customized on this digital kiosk?
A1: We offer comprehensive customization options: 1) Hardware: Custom logo printing/etching on bezel/stand, bezel color/finish options, and custom floor stand design (subject to MOQ); 2) Software: Custom boot-up/shutdown screens with your logo, branded user interface/skin, pre-installed apps, and tailored content templates.
Q2: Is the 4K display standard on all models? What sizes are available?
A2: Yes, 4K Ultra HD (3840 × 2160) resolution is standard across our premium kiosk line to ensure the sharpest image quality. We offer versatile sizes suitable for various spaces: 43", 49", 55", 65", and 75" (diagonal measurement). All feature high-brightness LCD panels.
Q3: What operating system does the smart player use, and can we install custom software?
A3: The integrated media player runs on a stable Android platform (or optional Windows/Linux), providing full access to app stores and allowing installation of your proprietary software, custom kiosk applications, or any preferred digital signage CMS.
Q4: How does the touch screen functionality work, and is it suitable for high-traffic areas?
A4: The kiosk features 10-point projective capacitive (PCAP) touch technology with anti-glare, tempered glass. It's highly responsive, supports multi-touch gestures (pinch, zoom, swipe), and is designed for commercial durability—resistant to scratches and built for thousands of daily interactions.
Q5: What are the connectivity options for content updates and management?
A5: The kiosk supports multiple update methods: Wi-Fi, Ethernet (for remote CMS control), USB drive locally, and optional 4G/5G modules. You can manage it through cloud-based digital signage software or directly via the built-in player interface.
Q6: Is the floor stand included and is it sturdy/stable for public use?
A6: Yes, a heavy-duty, professional floor stand is included. It features a low center of gravity, robust metal construction, integrated cable management, and optional security locking mechanisms to prevent theft or tampering in public indoor environments.
Q7: Can this kiosk operate 24/7 continuously? What about power consumption and heat?
A7: Absolutely. This is an industrial-grade system engineered for 24/7 operation. It includes efficient power management (typical consumption: 100-250W depending on size) and an advanced thermal design with quiet fans/heat sinks to prevent overheating during continuous use.
Q8: What kind of interactive applications is this kiosk best suited for?
A8: Its high-end specs make it perfect for: Interactive product catalogs, wayfinding maps, virtual lookbooks, self-service check-ins, digital menus, gamified promotions, QR code generation, and immersive brand experiences. The Android OS allows limitless application possibilities.
Q9: What is the lead time for customized orders with our logo and branding?
A9: For standard customization (logo printing, UI skin), lead time is typically 15-25 business days after final design approval. For deep hardware customization (custom bezel/stand), please consult our sales team for timeline based on your specific requirements and order quantity.
Q10: What warranty and support do you provide for customized kiosks?
A10: We offer a comprehensive 3-year warranty on the LCD panel and 1-year warranty on all other components (player, touchscreen, power system). Customized elements are covered under the same warranty. Support includes remote technical assistance, firmware updates, and detailed documentation.
