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Q Can I customize the product and give any discount?
A Absolutely yes, customization from customer are most welcome.
I'll surely try to get best price and offer good service for your company.
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Q What will you do if product get natural damage within warranty time and how about out that time?
A Once confirmed, the free replacement will send to you or compensate all brand new product.
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Q How long is the warranty time for your products?
A 12 month. Can be 2 years OR 3 years if product more 10 percent price.
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Q What payment methods your company accept?
A T/T wire transfer,L/C,Western Union,Credit card,Paypal;30 percent or 50 percent deposit.
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Q How long of the delivery?
A Sample about 5 working day, bespoke model is about 15 working day.
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Q Are you a manufacturer or a trading company?
A We are biggest manufacturer which authorized by international institution SGS since 2011.
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Q Why i should choose your company?
A We can choose the most suitable custom HS code for you, lower the tariff to be 0-5%. If other supplier, you will pay 25-50% of your country tax.
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Q What's your advantages?
A We have all authority of all components. you will be smoothly to do the custom clear and get products, If you choose other supplier, you will meet infringement, waste time and money.
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Q What interfaces and connections do your touch displays support?
A Available interfaces depend on the product model and configuration. Video connections may include HDMI, VGA or other supported inputs, while touch communication may use USB or another compatible interface. Before ordering, please provide the output interfaces of your computer, controller or embedded system so we can confirm compatibility and the required cables.
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Q How do I choose the right brightness level for a digital signage display?
A The required brightness depends on the installation environment, ambient lighting, viewing distance and whether the display will be used indoors or outdoors. Standard indoor applications may not require the same brightness as displays placed near windows or in direct sunlight. Please provide the installation location and lighting conditions so we can evaluate an appropriate brightness configuration.
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Q What is the difference between capacitive and resistive touch screens?
A Capacitive touch screens detect touch through changes in an electrical field and are widely used in interactive kiosks, ordering machines and modern touch displays. Resistive touch screens respond to pressure and may be suitable for applications requiring stylus input or operation in certain specialized environments. The best option depends on the user's interaction method, operating environment and system requirements.
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Q What screen sizes and resolutions are available for your LCD displays?
A Screen size and resolution options depend on the selected product series and configuration. The appropriate combination should be determined by the viewing distance, display content, available installation space and host system requirements. Please specify your preferred screen size, aspect ratio, resolution and application so we can confirm the available models.
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Q How do I choose the right LCD display or touch screen for my application?
A Choosing the right display depends on the intended application, screen size, resolution, brightness, touch requirements, installation method and operating environment. For example, self-service kiosks may require responsive touch input, while digital signage often prioritizes screen visibility and continuous operation. Please share your application, required specifications and installation conditions so we can recommend a suitable display solution.
