1. What does "Factory Direct Sale" mean, and what are the benefits?
"Factory Direct Sale" means we manufacture the displays and sell them directly to you, eliminating middlemen. This allows us to offer higher quality control, more competitive pricing, and better direct customer support without any distributor markups.
2. Is the smart media player included, or do I need to buy it separately?
The smart media player is built directly into the display, creating a true all-in-one system. There is no need to purchase or configure an external device. Simply connect the display to power and the internet to start publishing content.
3. How thin is the "ultra-thin" display, and why is that important?
Our displays feature an ultra-slim profile, often less than 1 inch (~2.5 cm) deep. This sleek design is crucial for a modern, space-saving installation that looks integrated and unobtrusive in retail environments, on walls, or above counters.
4. What type of content can I display, and how do I update it remotely?
You can display a wide range of content, including digital menus, promotional videos, product advertisements, social media feeds, and live news. Our cloud-based Content Management System (CMS) allows you to upload, schedule, and update all your content instantly from any computer or smartphone.
5. Is this signage suitable for a bright supermarket or mall environment?
Absolutely. These displays are equipped with high-brightness LCD panels and anti-glare glass, ensuring clear visibility and vibrant colors even under the strong ambient lighting commonly found in shopping malls and supermarkets.
6. What are the mounting options for the wall-mount design?
The display is standard VESA compatible, making it easy to install on a wall using a standard mount. We can also provide recommendations for various mounting solutions, including portrait (vertical) or landscape (horizontal) orientations to fit your space.
7. Can I use this as a digital menu board in my restaurant?
Yes, it is an excellent choice for a digital menu board. You can easily update prices, add daily specials, highlight combo deals, and use mouth-watering imagery to engage customers, all managed effortlessly from the back office.
8. How reliable is the hardware for 24/7 operation?
Built for commercial use, our displays are designed with high-quality components for reliable, continuous (24/7) operation. They are tested to perform reliably in demanding environments like stores and restaurants, ensuring your investment is protected.
9. What kind of after-sales support and warranty do you offer?
As a factory direct seller, we provide robust support, including a comprehensive standard warranty. We offer direct technical assistance, troubleshooting, and access to spare parts, ensuring you have a reliable partner long after your purchase.
10. Is the software difficult to learn? Do I need technical skills?
No. Our CMS software is designed for ease of use with a simple, drag-and-drop interface and pre-built templates. Most users with basic computer skills can learn to create and schedule compelling content in under an hour.
